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TOUR PRORAM
07h45 - 08h30: Pick up at the hotel, depart for Ninh Binh.
Going to Ninh Binh, the delegation will visit the temple of King Dinh and King Le - an important historical relic, which is worshiping King Dinh Tien Hoang and King Le Dai Hanh.
Noon: Group lunch at the restaurant.
Afternoon: Tour guide take you to visit Trang An - a terrestrial Ha Long of Ninh Binh, you take the boat to visit the cave complexes: Sang Cave, Toi cave, Ba Giot cave, Nau Ruou cave and learn literature Cultural history here at the famous monuments: Trinh Temple, Tran Temple and Phu Khong.
16h30: Return to the initial position
18h30: Tour guide take you to the initial position, the program Bai Dinh – Trang An 1 day is over, goodbye and see you in next program!
RIGHT AND RESPONSIBILITIES OF EACH PARTY
A: the service
Have responsible for ensuring full, valid indentification all of passengers participating in the travel program in this contract. Passport for customer participating in the trip must be valid for at lease 6 months from the end of the trip, you are responsible for checking and ensuring the validity of the passport
Have responsible for providing the customer list ( Including: Full name, gender, date of birth, Passport number, date of issue and expiry of passport) and related document at the request of B. A is responsible for paying all cost incurred due to delay or innaccuracy of customers information
In case A refusal to grant Visa for entry from the travel country: A have to pay B: The full fee of visa apllication, related expenses such as translation, letter invitations, service fees and cancellation cost for travel services related to a booked trip. The remaining amount after deducting the above expenses, B will refund to A
Coordinating with B to organize the delegation management during the visit, responsible for requiring the member of the delegation to comply with the law and regulation of the travel country
Customers over 75 years olds require a commitment to health with B and should have medical examination a few days before the tour departure to ensure eligible flight rules of the airline and must have relatives under 60 years old to accompany. Others, customers over 85 years old surchagres separate travel insurance package ( the fee depends on the itinerary and age of the quest). Don’t accept babies under 6 month years old
Case A has a foreign nationality and has a visa in Vietnam, you must bring it with you on the trip. In case A has only one entry Visa to Vietnam, please pay fee for making Vietnam re-entry Visa.
Case A prengnancy, please inform B staff at the time of registration for more information. B has right don’t accept guests that are pregnant or 5 month or for safely reason
Payment for B in accordance with the contract and other expenses
B : Provide the service
B is entitled to change the trip schedule in case of necessity to suit the actual situation( For example, due to objective reasons such as flight time changes, traffic situation..) But still ensuring full tour of the route according to the program
Fullfill all services according to the attached program ( or contract appendix) In case of failure to comply with the program. B will reimburse A for the costs od services that can’t be performed ( Except for force majeure events including but nots limited to natural disasters such as floods and storms, drought- earthquakes..strikes, protests, epidimics, aviation incidents such as delay-cancel-move-technical problem… flight , war, terrorism …. ) If the above case occur, B will consider to refund the non-sightseeing expenses to the Guests in the possible conditions( After deducting the service performed and not responsible for any additional compensation other expenses)
Not responsible for any risk as well as for reimbursing the cost of unused services if A customers voluntairy abandon any services included in this contract without with the consent of B
Not responsible for case A is denied visa (visa) because the visa depends on the approval of the authorities of the travel country.
B does not reimburse previously paid trips if the following arises from A:
- Due to subjective errors.
- Passport is invalid or no longer valid as prescribed.
- Do not bring personal documents when checking in / out.
- Being present late compared to the time of departure; Check in outside the airport or at the border.
- Providing inaccurate or incomplete information.
CONDITIONS FOR CHANGE, TRANSFER OR CANCEL TOUR
Change of passenger name : allowed to change before making visa and before checking in name, issuing ticket with airline.
Transfer or Cancel Tour:
For A:
- Transfer or Cancel tour for weekdays, you bear the cost as below:
- 30 days in advance or more than departure: Pay 10% of the tour
- From 20 to 29 days before departure: Pay 25% of the tour
- From 10 to 19 days before departure: Pay 50% of tour price
- From 05 to 09 days before departure: Pay 90% of the tour
- 05 days or less before departure: Pay 100% of tour price
- Once the visa has been granted, A will pay 100% of the tour price at any time
- Transfer or Cancel tour for Holidays, New Year, you have to bear the cost as below:
- From 45 days or more before departure: Pay 10% of the tour
- Before 30 to 44 days before departure: Pay 25% of the tour
- From 16 to 29 days before departure: Pay 50% of tour price
- From 15 days or less before departure: Pay 100% of tour price
- Once the visa has been granted, A will pay 100% of the tour price at any time
For B:
- Due to the nature of an individual group of guests, B is responsible for accepting guests with enough groups (15 guests or more) will depart on schedule. If the number of passengers is less than 15, B is responsible for informing A before the departure date and negotiating with A for the new departure date.
- If B fails to depart on the correct day, B will refund all the money paid by A.
- In case of tour cancellation due to force majeure events including but not limited to wars, natural disasters, epidemics, strikes, delays, flight cancellations ... B will not be liable for any compensation. expenses other than refunds (except for visa fees and service charges made for the tour if applicable).
OTHER PROVISIONS
- The schedule of attractions in the program can be changed, arranged according to the actual sightseeing situation in the locality but still ensure full of points according to the program. Tour program is a package tour combined with shopping tours, A does not arbitrarily separate groups, unused services will not be refunded. The arising expenses (if any) shall be paid by A himself. The program may vary depending on the flight schedule of the airline and the hotel situation at the destination. In cases of force majeure including but not limited to strikes, terrorism, natural disasters, the Consulate's visa deadline or due to changes in the schedule of public transport such as: aircraft, train ... then B will reserve the right to change the route for the convenience and safety of customers and will waive liability for damages incurred. B is not responsible in case the guests participating in the delegation violate the provisions on immigration procedures or are denied entry under a decision of the host government. Tour fee will not be refunded and any arising expenses will be paid by A himself.
- In case A has paid the tour fee but does not provide the complete visa application dossier, you must pay the amount as a condition of canceling the tour.
- After being granted a visa, for any reason you do not join the tour as a group, Party B has the right to cancel the visa that has been granted to you by the authorities and not refund any expenses.
- A is solely responsible if it is refused entry in the host country (pay 100% of the tour and all related expenses to return to Vietnam ...)
- A wishing to issue an invoice will notify when booking the tour. Or at least 03 days before the tour departure. After this time all complaints about the invoice are not resolved.
- Before registering, A carefully read the program, tour prices, terms. In case A does not come directly to register but is registered by another person, A please carefully understand the program and contract regulations from the direct registrant.
- When registering, A must provide complete information and accompanying documents, pay a reservation deposit. The deposit amount varies depending on the tour / number of guests A registers and is attached / shown in detail by the voucher issued by B. The remaining amount must be paid 10 days before the departure date for normal departure days and 16 days for holidays and New Year holidays (even if visa results are not yet available).
